Chat

Overview

Chat lets you ask questions about your business and get help with strategy, decisions, data analysis, and more. You can use it as a quick way to explore ideas, get support, and work through business questions in one place.

Getting Started

1. In the sidebar, open Work.
2. Click Chat.
3. You will be taken to the Chat page at /chat.
4. You will see a section labeled How can I help?

Actions

Start a chat

1. Go to Work > Chat.
2. Type your question or request in the chat area.
3. Submit your message.
4. You will see your question appear in the conversation and a response from Chat below it.

Ask for business help

1. Open Chat from the Work sidebar section.
2. Enter a question about strategy, decisions, or data analysis.
3. Submit the message.
4. You will see a generated response aimed at helping you work through your question.

Try again if the response fails

1. Submit your message in Chat.
2. If you see an error message, review the message shown on screen.
3. Try sending your question again.
4. If the issue continues, change the wording of your message or contact support.

Requirements

• You can use Chat on all plans.
• You must be a member with any role.

Troubleshooting

Something went wrong. Please try again.

1. Confirm you meet the plan and role requirements.
2. Try submitting your message again.
3. If the issue continues, contact support.

Something went wrong and no response was received. Please try again. If the error persists, try entering a different message or switching models.

1. Try sending the message again.
2. If the problem continues, rephrase your question.
3. If needed, contact support for help.