Community Guidelines

1. Purpose

IIMAGINE.AI is a platform where business owners, creators, and professionals use AI to make better decisions, build agents, and collaborate through our marketplace and community features. These Community Guidelines ensure that all users — whether publishing to the marketplace, offering services, collaborating with others, or interacting on the platform — do so in a way that is safe, ethical, and beneficial.

These Guidelines apply to all user-generated content and interactions, including: agent templates and skills published to the Marketplace, collaborations and services offered to other users, reviews/ratings/comments, communications between users, content made available through monetized chat widgets, and profile information.

2. Core Principles

3. Marketplace Standards

Quality Standards

All marketplace listings must:

• Work as described — listing descriptions must accurately reflect capabilities
• Be functional when installed and configured per provided instructions
• Include clear setup instructions and requirements
• Be original or properly attributed

Pricing Standards

• Price fairly — pricing should reflect the value provided
• Describe clearly what the buyer receives
• No price manipulation or artificially inflating reviews/install counts

Prohibited Marketplace Content

• Templates designed to spam, scrape, or abuse third-party platforms
• Items that circumvent other platforms' terms of service
• Items that facilitate illegal activities
• Templates designed to deceive or defraud end-users
• Content that infringes intellectual property rights
• Malicious instructions that could damage data or connected accounts
• Agents designed to generate misleading or fake content at scale
• Items facilitating harassment, stalking, doxxing, or surveillance
• Sexually explicit content or adult services
• Gambling, lottery, or games of chance
• Weapons, drugs, or controlled substance-related content
• Multi-level marketing, pyramid schemes, or get-rich-quick schemes
• Templates making unsubstantiated health, medical, legal, or financial claims

Marketplace Reviews

Reviews must be based on genuine experience, honest and factual, and free from personal attacks. Fake reviews (positive or negative), review manipulation, retaliatory reviews, and reviews containing personal information are prohibited.

4. Collaboration and Services Standards

Offering Services

If you offer services or propose collaborations:

• Represent your capabilities accurately
• Deliver what you promise
• Communicate clearly about timelines, scope, deliverables, and costs
• Respect boundaries — if someone declines, accept their decision
• Keep interactions professional at all times

Service Quality

Services offered must: be legal in all relevant jurisdictions; not pose risk of harm; not require the recipient to violate any law or terms; and be delivered with reasonable skill and care.

Prohibited Services

• Services facilitating illegal activity
• Services designed to deceive third parties (fake followers, fake engagement, review manipulation)
• Services violating third-party platform terms
• Hacking, cracking, or unauthorised access services
• Sale of personal data
• Services exploiting vulnerable individuals
• Financial services requiring regulatory licences (unless properly licenced)
• Legal or medical advice (unless provided by a qualified practitioner)
• Services requiring sharing account credentials

5. User Behaviour Standards

Communication

• Be respectful, constructive, and professional
• Do not harass, bully, threaten, or intimidate
• Do not use hate speech, slurs, or discriminatory language
• Do not send unsolicited promotional messages (spam)
• Do not share others' private information without consent
• Do not impersonate other users, businesses, or organisations

Account Integrity

• Maintain only one account per individual
• Do not create accounts to evade bans or restrictions
• Do not sell, transfer, or rent your account
• Do not exploit Platform bugs — report them to security@iimagine.ai

Content Standards

All user-generated content must not contain:

• Illegal content or content promoting illegal activity
• Hate speech or content inciting violence
• Sexually explicit or pornographic material
• Content that exploits or endangers minors
• Graphic violence or gore
• Content promoting self-harm or suicide
• Misinformation presented as fact
• Spam, phishing links, or malware
• Content violating third-party intellectual property rights

6. AI-Specific Guidelines

Responsible AI Use

• Do not use agents to impersonate real people
• Do not create agents designed to manipulate or deceive (fake reviews, testimonials, endorsements)
• Do not use agents to circumvent consent (contacting people who haven't opted in)
• Do not deploy agents making autonomous decisions with significant consequences without human oversight
• Do not use the Platform to generate harmful content at scale

Agent Publishing Responsibility

If you publish an agent template: ensure instructions do not guide toward harmful behaviour; clearly document what the agent does and what permissions it requires; do not include hidden instructions that differ from documented behaviour; and ensure the agent respects external platforms' terms and rate limits.

7. Content Monetization Guidelines

• Accuracy — content powering your widget must be accurate and not misleading
• Transparency — visitors must be informed they are interacting with AI; pricing must be disclosed before payment
• Legal compliance — you must comply with consumer protection laws in your jurisdiction
• Data handling — respect visitor privacy; do not sell visitor data to third parties
• No deceptive monetization — do not monetize content you don't own or impersonate others to drive revenue

8. Intellectual Property

Respect IP rights. Do not upload, publish, or distribute content that infringes copyright, trademarks, trade secrets, or other intellectual property rights. Content you publish should be your original work or content you have the right to use and distribute. Provide appropriate attribution where required.

If you believe your intellectual property has been infringed on the Platform, contact us at legal@iimagine.ai with details.

9. Reporting Violations

How to Report

• In-platform: use the “Report” button on listings, reviews, profiles, or messages
• Email: community@iimagine.ai
• Security issues: security@iimagine.ai

Report Handling

All reports are reviewed by the IIMAGINE team. We aim to acknowledge reports within 48 hours and resolve within 7 business days. Reporter identity is kept confidential. We will not retaliate against users who report violations in good faith.

10. Enforcement

Repeat Offenders

Second offence of the same type escalates one severity level automatically. Three or more violations within 6 months triggers account review with possible suspension. Pattern of boundary-testing behaviour is treated as a moderate violation.

Appeals

Submit an appeal to community@iimagine.ai within 14 days. Include your reasoning and evidence. Appeals are reviewed by a different team member. Appeal decisions are final. Account access remains restricted during the appeal process.

11. Contact

If you have questions about these Guidelines or are unsure whether specific content or behaviour is permitted:

• Email: community@iimagine.ai
• Platform: app.iimagine.ai (support tickets)

We encourage you to ask before publishing if you are unsure. We would rather help you comply than enforce after the fact.